Return & Refund Policy

At APEXROIT, your satisfaction matters. If you’re not completely happy with your purchase, we’ve got you covered.

1. Eligibility for Return

  • You may return your item within 14 days of receiving it.

  • Item must be unused, undamaged, and in original packaging.

  • Proof of purchase (order confirmation) is required.

2. Non-Returnable Items

  • Gift cards and digital products.

  • Items marked as “Final Sale.”

3. Refund Process

  • Once the return is approved, a refund will be issued to your original payment method.

  • Shipping fees are non-refundable.

  • Return shipping costs are the responsibility of the customer (unless the product was defective or incorrect).

4. Exchanges

We only replace items if they are defective or damaged. Contact support for exchange approval.

5. How to Start a Return

📩 Email us at business@apexroit.com with your order number and reason for return.